Refund policy

At AH Luxe, customer satisfaction is our priority.

Due to the nature of fragrance products, we maintain strict hygiene and safety standards.

Returns

We accept returns only if:

• The product arrives damaged.
• You receive the wrong item.
• The item remains unused and sealed in its original packaging.

Non-Returnable Items

We cannot accept returns for:

• Opened or used perfume bottles
• Products damaged after delivery
• Change of mind purchases

Return Request

Please contact us within 7 days of receiving your order with:

• Order Number
• Photos of the product
• Description of the issue

Refunds

Once your return is inspected and approved, your refund will be processed to your original payment method within 5–10 business days.

Exchange Policy

Exchanges are available only for damaged or incorrect items, subject to stock availability.